Relentless Pursuit
of Excellence

Amanda Patton almost skirted her destiny to become a third-generation builder. 

It was a strong lineage, too. Amanda’s grandfather was a plumber, and her father worked on septic systems. They dreamed that Amanda would follow in their footsteps as a professional engineer. But growing up, Amanda wasn’t drawn to construction—or any related field for that matter. 

That was until her family decided to build a new home. Like any teenager, Amanda was keenly interested in the plans for her bedroom. But unlike most her age and much to the astonishment of the architect, Amanda took it upon herself to resketch those plans precisely to her liking. And just like that, a young girl from a small Alabama town started to dream big about her future as an architect. 

At Auburn University, Amanda enrolled in the prestigious College of Architecture, Design, and Construction’s School of Architecture. During her third year, Amanda learned that she had not been selected to advance within the architecture program. What appeared like a dream denied ended up being destiny in disguise.  

Upon transferring to study construction management in the College’s Department of Building Science, Amanda’s exposure to architecture helped her recognize some of the industry’s inherent dysfunctions and operational inefficiencies. Unbeknownst to Amanda at the time, it marked the beginning of her journey to become the lean construction leader she is today. 

After graduation, Amanda joined Balfour Beatty’s recently established Charlotte, NC office as an estimator. Nearly two decades later, she’s still going strong, having earned a reputation as a respected and collaborative building partner committed to the continuous improvement of her projects, teams, and the industry at large. 

Amanda’s formative years in the business offered exposure to a wide variety of markets and project scopes. From tenant improvement work for international banking institutions like Bank of America to higher education projects at Duke University, UNC Chapel Hill, and Penn State University and healthcare projects such as Western State Hospital, Amanda built a strong and well-rounded foundation that included certification as a Design-Build Professional™.

Thanks to the encouragement of a mentor, she even made the leap from preconstruction to operations. To quote Sheryl Sandberg, Amanda “leaned in” to each opportunity she was presented with bold curiosity and the tenacity to make it her own. 

In 2006, Amanda relocated to the Mid-Atlantic region to help grow the Corporate Accounts’ footprint. However, a shift in the company’s strategic focus led her to officially join the Mid-Atlantic team contributing to integrated projects. 

Recognizing the vast communications gap and system siloes that exist between AEC partners, Amanda began exploring ways to help owners more effectively communicate their project goals and expectations—what’s known in lean circles as “conditions of satisfaction.” As she helped teams break away from traditional modes of thinking and working, Amanda experienced an epiphany that had perhaps been her whole career in the making. 

“I realized that I don’t have the process-driven mindset of your typical engineer. My passion is connecting people,” Amanda recalls. “The first pillar of lean is respect for people. This really resonated with me. The prospect of delivering projects differently was interesting and motivating.” 

Although Amanda got a glimpse of an ideal industry future state while attending Lean Construction Institute (LCI) events, she wanted the opportunity to work on a project where lean was fully embraced and embedded. In 2015, Amanda got that opportunity as part of the integrated project delivery (IPD) team (collectively referenced PennFIRST) selected to build a new, 1.5-million-square-foot patient pavilion for Penn Medicine. The project, which is slated to complete in 2021, created an ideal testing ground for lean practices and tools. From off-site manufacturing to daily huddles, target value design (TVD), and parametric modeling, the PennFIRST team has reaped countless successes in advancing the case for lean.

“To see people want to work this way and to find value in it has been really exciting,” praises Amanda, who has most recently been serving in the capacity of control on the Penn Medicine project. “To be part of a team where the owner may one day find the cure for cancer – it doesn’t get much better than that.”

Amanda has not only been committed to positively impacting the practice of lean on her projects, but she also played an instrumental role in establishing a new lean community of practice (CoP) in the Philadelphia, PA area. 

Amanda may not be your typical construction professional. In an industry where the command is all too often valued over collaboration and tradition over innovation, Amanda has broken the mold by remaining true to herself and to her deep-seated belief that there is a better way to build that puts people first.

Almost every American can recall with remarkable clarity exactly where they were when two planes ripped through a brilliant September sky. Sixteen years later, Paul Studley’s memories are more vivid than most. The New York native was working in Midtown Manhattan on that fateful day and watched in horror as that same sky was engulfed by billowing black smoke and raging flames. 

But Paul also remembers the deep, abiding sense of community he felt once the skies fell silent. The way people banded together to become their brother’s keeper. 9/11 changed us all, and for Paul, that change manifested in a profound passion for safety. At the time, Paul had spent 20 years in the tradeshow industry, overseeing the erection of large-scale exhibits with a variety of equipment including mobile cranes. He was keenly aware of the dangers that can arise when men and machinery mix. Because of 9/11, Paul was even more keenly aware of the fragility of life. In the days forward, he renewed his resolve to protect those under his watch.

It was a passion that eventually followed Paul to Seattle, Washington, where he joined Balfour Beatty’s team in the Northwest, locally known as Howard S. Wright. Before the cross-country move, Paul had left the tradeshow business to follow in the footsteps of the Studley family profession: vertical construction. His father and older brother were electricians by trade, and a second older brother was an ironworker. But Paul, who’d always had an affinity for high-end finish work, pursued carpentry. It was with this diverse skillset that Paul was dispatched from Seattle’s Union Hall to Howard S. Wright on July 27, 2006—a day that he recalls as life-changing.

“It’s been 11 wonderful years,” beams Paul. “The people inspire me as much as the projects.” It wasn’t long before Paul was hired as a full-time employee in the company’s Special Projects Group, which focuses primarily on interior fit-outs and renovation services. Because these projects are often completed in occupied spaces and during off-peak hours, they present unique safety challenges.

But none Paul isn’t prepared to tackle. Paul’s projects—like the University of Washington Husky Stadium renovation—consistently achieve stellar safety records. In fact, his last two jobs didn’t record a single incident. When asked the secret to his teams’ successes, Paul is eager to discuss the details from pre-task planning to hazard analysis and housekeeping. But the more he speaks, it becomes apparent that this soft-spoken superintendent is able to win the hearts and minds of subcontractor partners because of his sincerity. It’s evident in his practice of introducing himself to each worker with a gloved handshake. It’s evident in the extra effort he takes to educate himself about safety, reading about incidents that occur on other contractors’ jobsites and sharing applicable lessons. It’s evident in the way he compassionately approaches workers who have fallen short of safety requirements.

“If people feel you’re invested in them, they’re more likely to be invested in themselves,” attests Paul, who never hesitates to voice concerns when he spots an unsafe action or behavior. “I don’t feel remorse for telling someone, ‘You’re not doing yourself any justice.’ Because I’d feel a million times worse if I didn’t.” Paul is particularly excited about Balfour Beatty’s newest Zero Harm campaign, “See Something, Say Something,” which aims to encourage open lines of communication about safety.

“Paul embodied ‘See Something, Say Something’ before it was launched,” praises Brian Sorensen, director of safety, health, and environment in Seattle. “He develops cohesive teams in which every person feels like he or she has the ultimate responsibility for safety.”

On 9/11, thousands of ordinary men and women became extraordinary heroes. The same transformation can happen every day on construction sites, where excavators and riggers, and electricians have the power to take bold and courageous actions to protect one another. Paul Studley didn’t become a champion for safety because he covets medals or recognition. Like he’s demonstrated throughout his entire career, Paul genuinely cares about people. Perhaps that’s one of the best legacies of 9/11 and the collective promise made to never forget.